Anne-Sophie Dufresne, Head of Corporate and Institutional Banking at BIL. Romain Gamba

Anne-Sophie Dufresne, Head of Corporate and Institutional Banking at BIL. Romain Gamba

Business leaders are facing increasingly interconnected challenges, ranging from growth and cash-flow management to business succession and wealth management. More than ever, explains Anne-Sophie Dufresne, Head of Corporate and Institutional Banking at BIL, they expect their banking partner to support them with conviction across every dimension of their business, in a spirit of continuity.

What are the main challenges business leaders face today?

Today, business leaders operate in a less predictable environment. They must contend with a wide range of volatile factors: fluctuations in interest rates, currencies, commodity prices and labour costs, as well as shortages or unavailability of resources and talent, not to mention regulatory constraints. Margins are under pressure because it is sometimes difficult to pass rising costs on to customers. At the same time, payment terms tend to lengthen, creating pressure on cash flow. All of this makes day-to-day management far more complex for business leaders.

Is this volatility changing the way companies are managed?

This volatility requires companies to ask themselves more questions: how can they secure their margins? How can they protect their cash flow? How can they absorb these fluctuations? Business leaders must remain agile while continuing to invest and build for the future. Growth remains a key objective, whether organic or acquisition-driven, but it requires adequate resources and the right structure. Every company must leverage the appropriate tools and solutions.

Business leaders must be able to rely on a partner who understands their challenges
Anne-Sophie Dufresne

Anne-Sophie DufresneHead of Corporate and Institutional BankingBIL

In this context, what role can a banking partner play?

The bank’s role is to support business leaders. Drawing on its banking expertise and understanding of the company, the banker can help management teams with solutions tailored to their objectives and challenges.

Financing needs, payment-term management, securing cash flow, margin pressure, risk management… Faced with these challenges, we help business leaders structure their growth, reduce risks and prepare the key stages of their development.

A banker must understand the company as a whole, both in terms of its operations and governance, while also taking into account the entrepreneur’s personal situation.

How does this translate into your support approach?

For business leaders, we favour a holistic approach. That is the strength of a universal bank such as BIL. We support our clients both on the corporate side and on the wealth management side, because in reality the two are closely interconnected.

This involves a banker who knows the client thoroughly and is able to mobilise the necessary expertise. At every stage of the company’s development, they can offer a broad range of solutions, both on the liability and financing sides of the balance sheet. These range from credit facilities to debt issuance and structuring, factoring solutions, and even the search for equity or debt partners to support growth.

Our ambition is to support entrepreneurs over the long term through strong relationships built on trust. Companies need stable partners they can rely on, both in prosperous times and in more challenging periods.

Could you give some examples of this support?

We supported one business leader throughout the entire life cycle of their company. We financed the business, supported its acquisitions, and later assisted with the sale when the opportunity arose. We also helped in the search for a buyer. Once the transfer had been completed, the relationship with the former owner continued on the wealth management side.

Another example: we supported an industrial company in its diversification strategy. In an uncertain environment, the company chose to create a second, more financial pillar alongside its core business. Part of the value generated was therefore redirected towards more liquid and diversified investments in order to secure shareholders’ wealth.

In your view, what makes the difference in this relationship?

Trust and transparency in the bank-business relationship are essential. They foster a better mutual understanding of situations and needs. For the bank, this makes it possible to take decisions with conviction when supporting clients. Every day, we take risks alongside businesses, and we do so with even greater determination when we fully understand their activities, governance, objectives and difficulties, as well as the measures management has put in place to overcome them. These matters must be discussed openly in order to manage them more effectively together. The foundations of this long-term relationship of trust are what truly make the difference.

Business leaders share their experiences here.