If you’re a student
You’re often referred to as “digital native”, because of your ease with digital tools. The plan is based on another idea: knowing how to scroll is not the same thing as knowing how to understand.
At primary school, computational thinking (the thought processes involved in formulating problems and expressing solutions, in the manner of a computer) is to be incorporated into mathematics lessons from 2025/2026. The aim is not to turn you all into computer scientists, but to teach you to reason with digital tools. The French PIX platform should also be used to assess and certify your digital and artificial intelligence (AI) skills.
If you have special educational needs or visual impairments, the plan includes adapted tablets and apps, as well as targeted projects at the speech therapy centre (Centre de logopédie). To put it plainly: the idea is that digital technology should not be an additional obstacle, but a tool to compensate.
If you are a teacher
The plan sees you as a central link. You need to be trained not just to use tools, but to understand the issues: cybersecurity, AI, data protection.
Specific training courses, including a “Data & AI Literacy” course (Dali4us), are planned to strengthen your skills, particularly on ethics and the RGPD. The aim is simple: if you’re comfortable, your students will be too.
If you’re a senior
Maybe you use WhatsApp every day. And maybe, at the same time, you avoid online procedures. The plan is based on the principle that you are not a “homogeneous block”.
It provides for support training, in groups or individually, as well as a “seniors for seniors” system to train volunteers in digital mediation. Workshops are also being organised around MyGuichet.lu and the new electronic health record, known as “Dossier de soins partagé” (“DSP on Tour”), directly in structures for the elderly.
But above all, the plan maintains alternatives: possible procedures by post or over the counter, a printed guide to find your way around. In other words: we encourage you to use digital technology, but we don’t force you to.
If you are a jobseeker
For you, digital is directly linked to employment. The plan provides for your digital skills to be assessed via an online test (on PIX) so that you can be directed towards the right training courses.
Basic training courses (“Digital Fundamentals”, “Basic Digital Skills”) are planned for those starting from afar, and others, more advanced (“e-Office”), to professionalise the use of office automation tools.
More and more procedures are being carried out via personal areas such as MyAdem on MyGuichet.lu. But human support remains integrated: digital is presented as a tool, not a filter.
If you are a refugee or a newcomer
The plan focuses on rapid autonomy. As part of the Dipa (integration scheme for newcomers), you are encouraged to use geolocation and automatic translation tools to make it easier for you to get around and do things.
An “e-Languages” project provides access to an online language-learning platform to enhance your integration and employability. Here, digital technology is seen as a compass: for understanding, finding your bearings and communicating.
If you are the head of an SME
The plan does not treat you as a fragile public, but as a key player. “SME Packages” (Digital, AI, Cybersecurity) offer public co-funding of up to 70% to implement digital solutions.
Schemes such as “Fit4” or the services of the Luxembourg Digital Innovation Hub enable you to assess your digital maturity and define a roadmap, while an “AI Factory” should support the integration of AI.
In parallel, checks are planned to verify compliance with the law of 8 March 2023 on the accessibility of products and services. The message is clear: go digital, yes—but in an accessible way.
If you are a civil servant
The plan asks you to be exemplary. Accessibility audits are planned for government sites and documents, as well as for the Inap’s e-learning platform.
The idea is that dematerialisation should not create a new barrier for citizens. Your training therefore becomes a condition of inclusion for others.
