DKV Luxembourg continues to operate in Luxembourg. Photo: Christof Weber

DKV Luxembourg continues to operate in Luxembourg. Photo: Christof Weber

Following the recent publication of a press article concerning the withdrawal of the insurance company DKV from the German market, it has become necessary to provide immediate and reassuring clarification regarding the situation at DKV Luxembourg.

It is important to emphasise that DKV Luxembourg is not ceasing its operations or withdrawing from the Luxembourg market. The article in question refers to a consolidation strategy specific to the German market, where the German entity will be integrated into its parent group, Ergo.

About DKV Luxembourg: With a long tradition of excellence, DKV Luxembourg is a leading provider of health and supplementary insurance in the Grand Duchy. As a wholly-owned subsidiary of the Lalux Group, it enjoys complete independence in the management of its operations and the service it provides to its customers.

To avoid any confusion and to confirm the long-term continuity of our services, we would like to reiterate the following points:

DKV Luxembourg and Ergo have entered into a brand licence agreement for the use of the “DKV Luxembourg” brand. This agreement remains unchanged for the time being. The two contracting parties will examine the implications of integrating the DKV brand into Ergo and will take the necessary decisions. This development has no impact on DKV Luxembourg’s operational activities, as DKV Luxembourg S.A. has been a wholly-owned subsidiary of the Lalux Group since 2015.

Put simply, this means that our current and future customers can continue to benefit from our insurance policies with the same quality of service, the same points of contact and the same stability.

We understand that current economic developments can sometimes raise questions. We would like to reiterate our full commitment to our customers in Luxembourg. Our priority remains your security and the continuity of your insurance cover.

We remain at your disposal should you have any further questions.

A full version of this article is also available in French.