By your side, every step of the way (Photo: Foyer/Vous Agency — excerpt from a film partially generated by AI)

By your side, every step of the way (Photo: Foyer/Vous Agency — excerpt from a film partially generated by AI)

In the rapidly evolving country of Luxembourg, expectations of insurers are changing. Faced with confusion between Foyer Group and Foyer Assurances, a new campaign asserts a repositioning built on proximity, human connection, and long‑term support.

In an economic and societal environment that is constantly evolving, the role of the insurer is changing. Clients are no longer looking solely for risk coverage but for a partner able to understand their reality, anticipate their needs, and support them over the long term.

It is in this context that Foyer Assurances unveils a new image campaign, marking a key milestone in the evolution of its brand. This launch is the result of in‑depth work, informed by market research, customer feedback and extensive internal reflection.

The observation was clear: despite strong brand awareness, the image could still be perceived as institutional, with a growing need for proximity and clarity. In a country characterised by cultural diversity and a wide range of life paths, Foyer Assurances has chosen to return to what matters most: its mission.

This repositioning is built on a strong ambition: to be an accessible, humane insurer, closely aligned with the everyday realities of people who live and work in Luxembourg. A role that goes beyond intervention at the time of a claim to become part of a long‑term relationship based on support, trust, and a deep understanding of personal and professional challenges.

At the heart of this new communication territory lies a central idea: surrounding. Protecting, supporting, anticipating, and being present at every stage of life. This belief takes shape through a visual identity built around a universal and instantly recognisable symbol: the circle. More than a graphic element, it becomes a distinctive brand asset, structuring the narrative, strengthening recognition and embodying the insurer’s continuous presence around what truly matters.

This new chapter is also accompanied by a reworked signature: “Protecting your world.” Expressed in English to reflect Luxembourg’s multicultural reality, it broadens the meaning of insurance. Protection is no longer limited to covering risks but extends to long‑term support for individuals and businesses across the diversity of their projects, daily lives, and ambitions.

With this image campaign, Foyer Assurances clearly affirms its ambition: to strengthen proximity, clarify its identity and establish itself sustainably at the heart of Luxembourgish society.

To support this new brand territory, a first campaign highlights happy pet, the new health insurance for dogs and cats. This launch illustrates the brand promise in very concrete terms: protecting what truly matters. For many clients, their pet is fully part of their world and deserves protection that reflects the strength of that bond.

Foyer Assurances: Insurance n° 1 in Luxembourg | Foyer | Insurer for professionals and individuals