Early in the unprecedented covid-19 crisis PwC Luxembourg set up a “people first strategy” to support its employees says PwC Luxembourg CEO John Parkhouse. “From the very start of this crisis, we were very concerned about how our people were reacting. And how our clients were reacting and what they were going through.”The message was clear that there would be no layoffs due to covid. “It would be a last resort, and we don’t envisage that at this time,” Parkhouse says.
PwC Luxembourg’s CEO talks with Thierry Raizer about the firm’s annual results, the challenge of steering through the health and economic crisis caused by the covid-19 pandemic, and the continued effort to meet its sustainable agenda.