When a fire breaks out in a building, nobody hesitates to call the fire brigade. Every minute counts, because the quicker the response, the more damage can be prevented.
Today, cyberattacks work in exactly the same way.
A business can be brought to a standstill in a matter of minutes: systems frozen, communications cut off, data inaccessible, operations at a standstill… And contrary to popular belief, these situations no longer affect only large multinationals.
SMEs, hotels, public authorities or local organisations: all organisations are now at risk.
With the rise of digitalisation, businesses are increasingly using cloud services, collaborative tools and connected systems. This improves their day-to-day efficiency, but also increases the attack surface for cybercriminals. However, many SMEs do not have specialist teams capable of dealing with this type of crisis quickly.
The problem is that many companies still believe that cybersecurity is simply a matter of installing antivirus software or a firewall. However, when an attack actually occurs, the issues quickly become much broader:
· Who is involved?
· How can the threat be isolated?
· How can we carry on working?
· Who is in charge of communications?
· Should the authorities be notified?
· How can we get the systems up and running again quickly?
Cybersecurity is no longer limited to IT protection: it has become a matter of business continuity.
In this context, time is of the essence. A cyberattack can spread extremely quickly within an organisation. Just as with a fire, it is essential to identify the problem immediately, prevent it from spreading, and coordinate the appropriate response as quickly as possible in order to minimise the financial, operational and reputational consequences.
This is precisely where many companies run into difficulties. They may have the technical tools at their disposal, but they do not always know who to turn to when an incident actually occurs.
However, cybersecurity is not just about technology. It also involves human support, crisis management and the ability to resume normal operations quickly.
Regulations such as NIS2, DORA and the obligations under the GDPR also reinforce this reality. Organisations must now demonstrate their ability to detect, manage and document cyber incidents in a structured manner.
For many SMEs, however, the challenge remains a lack of in-house resources. Few have teams capable of managing a cybersecurity incident from start to finish on their own.
It is with this in mind that Mixvoip, in collaboration with Foyer, is developing a practical and accessible approach to cybersecurity through its Cyber Suite and CyberAssistance service. The aim is simple: to enable businesses to know immediately who to turn to when a problem arises, so that they can respond quickly, limit the impact and speed up the return to normal.
Beyond technological tools, the focus is also on proximity and responsiveness. In a cyber crisis, being able to rely on local teams capable of responding quickly often makes all the difference.
A resilient organisation is not one that thinks it can avoid all attacks, but one that knows how to respond quickly when an incident occurs.
Cybersecurity is now evolving towards a much more practical and operational approach. It is no longer simply a matter of protecting servers or workstations, but of safeguarding business operations, customer trust and companies’ ability to continue operating in a digital environment that has become more vulnerable than ever.