In my role as Director Sales & Aftersales, I steer the entire customer journey with the ambition of upholding Mercedes-Benz as the global benchmark for premium mobility. Guided by our principle, "The Best for you and your Mercedes," I bridge strategic future sales with a first-class service promise that extends far beyond the initial purchase. My focus is on creating a seamless experience where digital innovation, expert service, and a personal touch come together perfectly. I am committed to integrity-driven leadership that unites sustainable growth with uncompromising service excellence to ensure lifelong customer loyalty.

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Stephan Herber

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