For years, Banque de Luxembourg has been a leading player in Asset Servicing, serving investment funds, institutional clients, portfolio managers and asset managers handling private clients. The Bank offers a comprehensive depositary banking model that seamlessly integrates custody, execution, settlement, clearing, and reporting services, providing tailored solutions designed to navigate the complexities of today’s financial markets.

“Alongside our custody services, our Market Desk facilitates professional-grade execution services, meaning that the Bank assists clients with challenging requirements by providing a unique combination of depositary banking and a wide range of solutions to access main markets. This alliance simplifies asset management workflows, reduces the number of intermediaries, and delivers genuine added value. We want our clients to focus on their core business.”, says Vincent Willem, Deputy Head, Banque de Luxembourg Asset Servicing.

Our client-centric approach is what sets us apart

Vincent Willem, Deputy Head, Banque de Luxembourg Asset Servicing

Personalised Services

Banque de Luxembourg Asset Servicing’s model is centred on proximity, responsiveness, and a deep understanding of each client’s needs, ensuring bespoke support at every stage of the value chain, including market-related operations. “Our client-centric approach is what sets us apart. By providing each client with a dedicated Relationship Manager as a single point of contact, we simplify communication and deepen collaboration”, explains Vincent Willem.

“Customisation is a process we’ve honed over the years and that we also apply to our execution services. To meet our clients’ expectations, we first have to understand them. Our goal is to act as a long-term partner and clients are reassured to know they can easily reach our multilingual market experts to execute the most complex trades”,agrees Ted Junker, Head of Market Desk, Banque de Luxembourg Asset Servicing.

Empowering Performance with Cutting-Edge Infrastructure

Located on the trading floor, Banque de Luxembourg Asset Servicing’s Market Desk offers institutional clients direct access to global markets – including equities, ETFs, bonds, derivatives, foreign exchange and more. “Our infra­structure enables seamless connectivity to a wide range of electronic trading platforms and tools in order to find both traditional and alternative sources of liquidity, providing full-cycle transaction management. Our data analytics capabilities allow automated transaction cost analysis in order to compute execution performance against benchmarks. Freed from operational concerns, our clients can focus on their core business activities”, notes Ted Junker.

Our data analytics capabilities allow automated transaction cost analysis in order to compute execution performance against benchmarks

Ted Junker, Head of Market Desk, Banque de Luxembourg Asset Servicing

Using SWIFT and FIX gateways as well as Bloomberg EMSX and FXGO trading tools, the Bank ensures real-time access to our trading experts who leverage electronic trading technologies to enhance execution performance.  “Both our trading expertise and the controls we perform on trades reassure clients of our ability to execute transactions in line with their expectations. Clients are particularly focused on ensuring best execution”, comments Ted Junker.

To strengthen its Market Desk operations, Banque de Luxembourg Asset Servicing has recently implemented key organisational changes and bolstered its services. Beginning in January 2025, extended trading hours – until 10 pm – will offer clients increased flexibility and responsiveness, underpinned by a dedicated team of 10 experts within our Market Desk alongside electronic and high-touch traders on the trading floor, poised to capitalise on market opportunities.

“In recent years, we’ve made significant investments to compete with larger institutions. Our high Straight-Through Processing (STP) rates are a testament to our success in automation, while complementary services such as cash management and share class hedging make our offering stand out even more. Additionally, we’ve implemented tools that ensure systematic access to the best pricing, meeting transparency and results-driven obligations”, says Vincent Willem.

Banque de Luxembourg Asset Servicing combines advanced technology, experienced teams, and a personalised approach to address the evolving needs of institutional clients.  With extended trading hours, seamless market connectivity, and a focus on personalisation, the Bank continues to reinforce its role as a reliable partner in navigating today’s complex financial markets.